FAQ

General

How can I register?

Account registration is automated through the site you were referred from. Follow the instructions on the referring page to gain access.

What hotel chains can I book on Travelcast?

We offer rooms at major hotel chains, and we’re constantly adding new boutique hotels to our travel program.

Can I book worldwide?

We offer great rates at hotels of all types in nearly every country in the world.

Do I have to pay for the hotel room immediately?

You will to pre-pay for the hotel room upon booking to secure our rates.

Do your totals include taxes and fees?

Yes, all known taxes and fees upon check-out.

What is the cancellation policy?

Travelcast will not charge you for cancellations. However, the hotel may charge you a fee per their cancellation policy. Individual hotel policies are displayed during the booking process. You can also find the cancellation policy information in the Important Information section of your confirmation page.

How do I cancel my reservation?

You can cancel your room online when it’s offered by the hotel or by calling us at 855-567-4683. If you miss the cancellation date, please contact a Travelcast representative and we will try and work with the hotel to accommodate you.

Can I add rooms to my hotel reservation?

You cannot add rooms to your current reservation. If you need additional rooms, simply book a new reservation at the same hotel.

Why can’t I add more than two people to a room

Our rates are based on double occupancy and your hotel room is guaranteed to sleep up to two people. Additional guests may incur additional charges, based on the hotel’s policies. If you wish to add more people to your reservation, we suggest you call the hotel directly to make sure you are within their policy guidelines.